In many organizations, IG policies are long and confusing, and no one reads them. Worse, they often sound like angry parents scolding naughty children. Adults bristle at disrespectfully worded statements, making compliance a battle. The reality is that the policy writers want to sound strict but not sound confrontational. During this session guest speaker Lewis Eisen will teach us how we might improve the conversation dynamic. Additional session takeaways will include:

• Policies and compliance done right are a collaborative effort, not a power struggle

• The wording of an organization's policies can unintentionally reveal its internal problems
• We need to change the rule-making dynamic from Parent–Child to Adult–Adult, so that IG Specialists are seen as experts rather than enforcers

Information on how to join the Zoom session will be sent with your registration confirmation. The deadline to register is January 15.

About Our Speaker

Lewis Eisen, CIP SIPC is the developer of the Perfect Policies™ approach to using respectful language in policy drafting, which has been adopted in organizations around the world. His international bestseller Rules: How to Write Rules that People Want to Follow, is now in its third edition. Lewis draws on 40 years’ experience as a practicing lawyer, business consultant, and federal civil servant, and he is the winner of the ARMA International Britt Literary Award for 2020.